How Exercising Reduces Pharmacy Dispensing Errors


We all know the countless benefits of exercising but did you also know exercising and fitness can reduce your number of dispensing errors drastically?

We are all familiar with the Elizabeth Lee story who dispensed Propranolol instead of Prednisolone to an elderly patient leading to her death. Dispensing errors are on a rise in pharmacies with the NPSA receiving more cases than ever

It is imperative for all pharmacists to be very alert and safeguard themselves from being the next prosecution story.

Patients are more cautious and make more claims against pharmacists than before. The need to decriminalise dispensing errors in pharmacy is a hot topic as well as reporting dispensing errors.

As a pharmacist or pharmacy manager, you are responsible for ensuring all safety measures are in place to prevent errors in your pharmacy

We all know exercising helps maintain a healthy blood pressure and weight, improves energy, lifts mood, lowers stress and anxiety but did you also know that it can help reduce your dispensing errors?

Research by Havard Health shows that exercise stimulates brain regions that are involved in memory function to release a chemical called brain -derived neurotrophic factor (BDNF). BDNF rewires memory circuits so they work better. This can help prevent frequent bouts of forgetfulness and improve alertness, memory capacity and brain health.

When you exercise and move around, you are using more brain cells claims Dr John Ratey, author of ‘ The Revolutionary New Science of Exercise and the Brain’.

Using more brain cells activates your genes to make more BDNF which helps reduce any dispensing errors

Decide today to become a Fit & healthy pharmacist. Exercise frequently and moderately to improve your concentration at work and provide the best customer service and patient care you are destined to provide.

Do not settle for less than you deserve and use this opportunity to take your health to the next level and improve your pharmacy performance

The PharmacyFitnessGuru

2-STEP technique to motivate your pharmacy staff

Motivating our staff as Pharmacist managers or responsible pharmacists is a key challenge. Motivated employees lead to a more productive and enjoyable workforce.

There are several motivational techniques and principles, but let me share with you one quick principle which is very practical and can instantly motivate your employees

Its called the ‘Pain and pleasure principle‘. All of us are driven by pain or pleasure. I know it sounds so simplistic but its true. Everything which you are currently doing in your life right now, every action you take is either to attain some sort of pleasure or avoid some sort of pain.

For example, you may be driven to work daily to gain the pleasure of having money or to avoid the pain of not having it.

Same principle applies to motivating your employees. To motivate them, you need to link as much pleasure to what you want them to do, and as much pain to what you want them to avoid. Find out what’s important to them, what they value most and how they will get more of these by doing what you want them to do.

Here are 2 quick exercises for you

1) Spend time with you employees and find out what they each value personally

2) Link all these values in line with the goals you want them to achieve (e.g recognition, promotion, job satisfaction, pay rise, bonus etc)

Stay Strong

3 quick steps to become a ‘Happy’ Pharmacist

No one cares if you are a miserable pharmacist, so you may as well be happy

Being a happy pharmacist is a state which can be learned. If you are not happy or enjoying your job as a pharmacist, then there are certain things you tell yourself about pharmacy, about your job or your work place which disempower you. There are also certain physiological patterns which make you feel this way

Good news is there are certain things you can do straight away to boost your moral and confidence and to feel happy and become the motivated pharmacist you deserve to be.

Here are 3 quick exercises you can do when ever you feel down about pharmacy

1) Write down a list of several things which are positive about pharmacy (e.g job security, pay, changing lives, flexibility, personal development etc)

2) Write down a list of positive things which you could be thankful for in your life right now (e.g your health, kids, family, friends etc)

3)Write down a list of positive things about each work colleague. Not every work colleague may be good but there is good in every work colleague

Do this now and read everything on your list with excitement and emotional intensity. You will instantly feel motivated and a lot better and radiant than you were before the exercise

And remember; No one cares if you are a miserable pharmacist so you may as well be happy”

Stay Strong

Pharmacist of The Year Award

It’s quite common for most of us to think the best pharmacists have the best pharmacy. But that’s not entirely true. In fact majority of the most efficient pharmacists do not have the best pharmacies.

But what they do have is the ‘ability to make the best in every pharmacy

They do this by applying one key principle

They all focus on providing exceptional customer service

All outstanding pharmacists share a key principle, they all focus on providing exceptional customer service.They go the extra mile for their customers and colleagues. Most nominations and awards are based on this principle. Reena Barai who was voted Britain’s favourite pharmacist last year said ‘The GPhc want to know stories from when you’ve gone that extra mile for customers’.

If you want to be an outstanding pharmacist, then start by developing an exceptional passion for customer service. Go the extra mile for your customers

The quality of your success as a pharmacist is in direct proportion to the quality of customer service you provide

Apply this principle in your pharmacy NOW! and become the best pharmacist you can be

Stay Motivated

The Pharmacy Guru

The Secret to Getting What You Want As a Pharmacist

We all have many goals as pharmacists. We want to improve our customer service, grow our pharmacy, increase our business profits, achieve our company targets, gain respect and admiration from our staff, other healthcare professionals etc….

But there is one secret principle which, if you apply as a pharmacist, you will have no difficulty achieving what ever you want.

The secret to getting what ever you want as a pharmacists is to

help as many people as possible (e.g patients, colleagues, other healthcare professionals etc) to get what they want

If you help as many people get what they want, you’ll automatically get what you want.

It is a very simple and practical principle but if you apply it you’ll notice an immense difference and the flood gates will open to achieving your own needs quickly.

Apply this principle to your pharmacy NOW!

6 SECRETS of Highly Successful Pharmacists

Thanks for taking time out to read this article. I respect you for being for being focused on your personal development. As a pharmacist, you are born with an ability to improve the quality of people’s lives and i congratulate you for not wasting it.

I’ve made this article very short and concise, so that you get the best out of it. These habits which you are about to read have been modeled from the very best pharmacists in the field.

Successful pharmacists are not born successful, they have developed certain habits which have propelled them to success. The good news is, you too can learn these habits and empower yourself to be the best you can be.

By applying these secrets, you’ll revolutionize your pharmacy, your staff and the quality of your life. You’ll transform your productivity, accelerate your success and inspire positive changes within your team.

Here are the 6 secrets of highly successful pharmacists

1) Love for People

The quality of your success as a pharmacist is in direct proportion to the quality of your relationship with people (your patients, staff, other healthcare professionals etc). Successful pharmacists have a strong affection and motivation towards people. They firmly believe people are their greatest resource. They invest a lot of time building their network of friends. They are very active members of social networks and groups and attend several networking events. Decide today to connect and expand your network of friends. Build relationships with your staff, your patients, customers and other health care professionals. Become an active member in a group or several social/professional groups

2) Great communicators

Successful pharmacists are great communicators. They have mastered the art of successful communication and this gives them charisma. People love to listen to them, their staff understand them and are driven by their vision. They know how to build rapport with different people from different backgrounds and cultures. Learn to improve your communication skills. Use your body language more, expand your vocabulary and improve your tone. Communicate clearly and effectively. Learn several communication techniques and most importantly build rapport with everyone you come across.

3) Organised

Successful pharmacists know how to prioritise their work load. They focus on what’s important. Every day begins with a focus, a plan, a to do list. They avoid time wasters and never let things that matter most be at the mercy of things that matter least. They don’t burn out because they focus more on completing important tasks before they become urgent. Get a diary, a planner, etc. Spend a few minutes at the start of your day making a task list and rating each tasks in order of importance. Read several books on organisation and effective time management skills

4) Passion for pharmacy

Successful pharmacists have an immense passion for pharmacy. They love what they do. They are passionate about pharmacy. They are driven by adding value. They spend most of their time and energy developing their knowledge, reading pharmacy articles, pharmacy updates, bulletins, news etc. Their knowledge is up to date. They love pharmacy and enjoy being pharmacists .

Develop a passion for pharmacy, look outside of your four walls. Read different pharmacy articles, get involved in various pharmacy projects, learn new pharmacy skills and qualifications, attend pharmacy conferences and seminars. Make pharmacy fun and get out of the dispensary more and into the community. Get active and you’ll discover a new passion for pharmacy

5) Stay Fit & Healthy

Successful pharmacists value their health. They understand the importance of being fit and healthy to achieve their goals. They exercise and stay healthy as this gives them the fuel for optimum performance. Exercising and staying healthy energises them, rejuvenates them and empowers them to increase their productivity daily.

Decide now to sign up in a gym or join an exercise class or incorporate some kind of physical activity in your life. You are what you eat. Make smart food choices. Eat healthy and choose foods which energise and revitalise you.

6) Play Play Play

Successful pharmacists make time to relax and enjoy social activities. They know when it is time to switch off from pharmacy. They appreciate the value of having various hobbies and fun outside work. They make time for friends and family. They value a work/life balance. Socialising and taking time off work recharges them and gives them a true sense of purpose and fulfillment.

Take time to relax and play. Spend time with family, friends and loved ones. Value them as they are your safety net to an enriched and fulfilling life. Switch off work and develop new hobbies and networks outside pharmacy

Thanks for reading this article and I wish you all the best on your journey of becoming a very successful pharmacist.

I will appreciate if you could kindly leave your feedback about the article

Kind regards,

Pharmacy Guru

Helpful Holiday & Travel Tips

Press Release

July 2015

Get Prepared With These Helpful Holiday & Travel Tips!

The last thing anyone wants on their summer holiday is to get ill. It may not seem important at the time, but having a quick chat with your Pharmacist before you go on holiday can help avoid some of the most common illnesses that can spoil your holiday. Marvin Munzu, Pharmacy Manager at Priory Fields Pharmacy, shares some tips on how to stay healthy during your summer holiday.

Stomach bugs:

People often suffer with diarrhoea and sickness on holiday because they have consumed contaminated food or water.

Take re-hydration sachets and anti-diarrhoea tablets with you in your first aid kit. Visit your local Pharmacy for advice.

Deep Vein Thrombosis:

Deep Vein Thrombosis (DVT) happens when a blood clot forms in one of the body’s deep veins and tends to happen when a person has been inactive for a period of time as blood collects in the lower parts of the body, particularly in the lower legs.

Every year, DVT affects one in every 1,000 people in the UK but you can reduce your chances of getting it during a long journey by walking around or moving your legs regularly, drinking plenty of water and wearing loose clothing.

If you’re worried about DVT, ask your Pharmacist about compression socks.

Planning ahead:

If you take a regular medicines, make sure you have enough for your holiday. If you do run out of your medicine while you’re on holiday in the UK or you lose your medicine, go to a Pharmacy as they may be able to sell you an emergency supply.

If you take a medicine for a long term condition, ask your local Pharmacy about Repeat Dispensing. This is a free service which can help save you time. Remember to plan ahead.

Over the counter medicines:

When you’re on holiday abroad, you may notice that medicines look different to how they do back home. This is because medicines have a generic name, which is the active ingredient of the medicine, and they have a brand name, which is the trade name the manufacturer gives to the medicine. If you cannot find your normal brand in the Pharmacy while you’re on holiday, don’t worry, the Pharmacist should be able to find you something that contains the same active ingredient.

Call in to your local Pharmacy and stock up on essentials like anti-sickness remedies, plasters and painkillers before you go on holiday. Your Pharmacist can give you more advice.

Travel sickness:

Your Pharmacist can give you advice on available remedies as well as more tips on how to prevent travel sickness.

Alcohol should be avoided while taking travel sickness tablets and the tablets may interact with other medicines you may be taking, so check with us first on the best product for you.


Sunburn is something that you should definitely not have to suffer with on holiday. Before you travel pop in to your local Pharmacy and make sure you have the correct sunscreen for your holiday. It is recommended that an adult wears a sunscreen with a rating of at least SPF15 and for a child, SPF30. The higher the SPF the better. Go for broad-spectrum sunscreens which protect against harmful UVA and UVB rays, apply liberally and regularly and avoid the sun between 11am and 3pm.

If you do get sunburn, cover the area immediately to prevent further damage. A cool shower can also help, as can applying after sun and if it continues to itch or peel try a moisturiser or calamine lotion.

Don’t be fooled by a cloudy sky! Just because you cannot see the sun, it doesn’t mean that it won’t be causing damage to the skin.

Don’t forget your Anti-Malarial tablets:

It only takes one bite to become infected with malaria so make sure you take malaria prevention seriously. The type of antimalarial you need will depend where you are going, your medical history, your age and whether you are pregnant. Speak to your Pharmacist for advice.

Unfortunately, no anti-malarial tablets and travel vaccines are 100% effective so it is essential to use other bite-avoidance precautions such as mosquito nets and skin repellents.

To find out more about Priory Fields Pharmacy’s services,, follow us on Twitter @prioryfldspharm, find us on Facebook or call in and speak to us at Priory Fields Pharmacy, Priory Fields Surgery, Nursery Road, Huntingdon, Cambridgeshire PE29 3RL. Telephone 01480 411009.


For further information on this story, or to arrange an interview with Priory Fields Pharmacy, please contact Joanna Murray at Community Pharmacies’ head office,, tel. 0845 034 1414.

Do healthcare professionals look healthy?

Are you a healthcare professional?

I admire you, i respect you because of the hard work and positive contribution you make to society. The world is a better place because of you. Imagine if all the healthcare services e.g hospitals, pharmacies, dentists etc closed for a day. This shows you how important you are and the service you provide

You preach healthy living to your clients daily, you provide them with incredible advice.

But i have an ultimate question for you. Do you practice what you preach?

Its time to genuinely put yourself under the microscope and see how your clients perceive you.

Put yourself in your clients shoes by honestly answering these questions

  • Would you go to an obese person for dieting advice?
  • Would you get advice on exercising from someone who does not exercise?
  • Would you go to a smoker for stop smoking advice?
  • Would you go to an alcoholic or binge drinker for alcohol advice?
  • Would you go to a person with yellow, decayed teeth and bad breath for oral advice?

If you put away your healthcare badge or uniform and walked down the high street, would you still be perceived as a healthy person?

Providing healthy advice is equally as important as looking and being healthy. No one teaches us this at school. The focus is on providing the advice rather than alsoliving the advice

If you want to boost your image as a healthcare professional, grow your business, increase your customers and gain the admiration and respect you deserve, then i challenge you to do the following

  • sign up at the gym,
  • lose that excess weight,
  • quit smoking,
  • drink healthy,
  • floss, brush and whiten those teeth.

​By making a commitment today to practice what you preach, you are committing to transform all areas of your life in a very positive direction with unlimited rewards


How to lOSE weight FAST without dieting or exercising? (Discover the ‘miracle’ weight loss pill)

Would you like to lose weight fast without the hassle of exercising and dieting? Would you like to discover a ‘miracle pill‘ which is easily accessible and can burn up to 7 kilos (approx.15 pounds) without side effects?

You are not alone. Many of us have been searching for a ‘miracle’ weight loss pill.

Sarah Houston a medical student from Leeds university, Selena Walrond from Croydon, Sean Cleathero a bodybuilder from High Wycombe, Sarmad Alladin a fitness student from Farnham and Eloise Parry were all as keen to discover and use this miracle weight loss pill

The good news is, after searching, they all found this ‘miracle’ pill on the internet calledDNP (Dinitrophenol). The devastating news is, a few hours after taking the pill, they all suffered serious casualties, exploded internally and died.

There is ‘No such thing‘ as a miracle weight loss pill as mentioned in the title of this article. These are the deceitful strategies used by illegitimate websites to attract potential clients.

This article is to protect and save you from falling prey to these illegal websites. Last year the UK authorities closed down about 1,600 websites most of the products were out of date, fake or contained very toxic active ingredients including arsenic and rat poison

So how do you differentiate between legitimate websites and illegitimate ones? How do you safeguard yourself from these dangerous sites?

Here are 3 quick tips to protect you from illegal drug sales online

1) Every legal online pharmacy in the UK is registered with the General Pharmaceutical Council (Gphc). You can recognise these websites through a green Gphc internet logo with a 7 digit registeration number. Clicking on this logo will direct you instantly to the Gphc website to verify the registeration status of the pharmacy. Do not buy from any online pharmacies which do not have these logos

2) Every legitimate online pharmacy should also have a physical  ‘brick and mortar‘ pharmacy from where medications are dispensed. Make sure you call or visit the pharmacy, speak to the pharmacist and verify their registeration

3) Always have a consultation with a healthcare professional before taking any prescription drugs and do not take or buy any prescription drugs without a valid prescription

Applying these quick tips will protect and prevent you from falling prey to illegal online drug sites which put your health and life at risk.

This article has cited UK references but this is a global problem and the same principles and tips can be applied by anyone outside the UK. Share this information or article with anyone who may be at risk of buying prescription drugs online. There is no such thing as a ‘miracle’ weight loss pill. If it sounds too good to be true, then it usually is. Be vigilant

For more information, you can listen to my ‘BBC interview‘ on my face book page on this topic


Marvin Munzu

Pharmacy manager & superintendent (Prioryfields pharmacy)

6 Lifestyle Tips for a flatter and healthier tummy

Have you ever looked in the mirror and asked ‘how do i get rid of this tummy?‘ Most of us have at some point. Well, I’ve got good news for you. This article will give you a few lifestyle tips which can help you get a healthier and flatter tummy in weeks

1) Ditch ‘coffee’

Most of us enjoy several cups of coffee, tea or energy drinks daily, but did you know that caffeine is one of the causes of indigestion and bloating? Substituting caffeine drinks for more natural or de-caffeinated options could transformed your tummy in days

2) Work’ it’

Being overweight or obese adds tremendous pressure on your stomach and can cause a lot of indigestion and reflux. Exercising frequently can help you burn those calories and flatten your tummy

3) Bin the ‘late meals’

Eating late at night especially just before going to bed can leave you feeling bloated and suffer from acid reflux. Avoid spicy and fatty foods especially late at night. If you eat your last meal of the day about 3-4 hours before going to bed, you could see a massive improvement in your tummy

4) Quit smoking

Smoking is a key trigger for indigestion. The chemicals in cigarettes relax your stomach and gut muscles, allowing acid to flow into your throat causing heart burn, abdominal pain and indigestion.

5) Give up the ‘Booze”

Too much alcohol can cause bloating, especially beers and lagers. Where do you think the phrase ‘beer belly‘ comes from? If you replace alcoholic drinks with non-acoholic drinks, you could experience one of the fastest belly transformations

6) Stop eating ‘on the go’

Stress, anxiety and eating meals very quickly have a very negative effect on our digestive systems. Eat your meals slowly and relax so that they digest properly. If you do this, you won’t feel bloated and will be on track to a healthy and improved tummy

I hope these simple lifestyle tips help you flatten your tummy and regain a healthy and efficient digestive system

Marvin Munzu

Pharmacy manager & superintendent

Priory fields pharmacy

PHARMACY GURU (Saving you time & money)